Community Member Archetypes

Caretakers These individuals are the glue that holds the culture together. They are routinely accessible to people of the networks when people need assistance or advice. This assistance or advice is freely given; there is no chit or payback. The assistance is based on interest and predictability, i.e. that the …

Human Geographic Mapping

Imagine yourself above the West Coast of the United States looking down on the land that spans the border of Northern California and Southern Oregon. This is where the Siskiyou, Cascade and Klamath mountain ranges converge to create an area of outstanding biological diversity. An amazing variety of plants and …

Social Risk Management

Project managers work to manage many kinds of risk: risk of financial loss, legal risk, technical risks, and many more. CSEPP facilitates managers in considering another kind of risk–social risk. When citizens oppose any aspect of a project for any reason, the risk of opposition and disruption to effective project …

Issue Management

The surprise and disruption are averted by creating a predictable, natural process of communication and action. As one expects, an unaddressed issue becomes increasingly likely to polarize public opinion and cause project delays. Issue Management is a process of identifying issues in a community and organization and responding to them …