Sample Training Outline

CSEPP’s training programs are customized to each of our client’s needs while sharing many core components of our model. This page presents the training agenda implemented during a training for right-of-way professionals in Caro, Michigan and can serve as a reference as you consider working with CSEPP to design a training to meet your organization’s needs.

Participants in the training in Caro, MI work in teams with guidance from James Kent, CSEPP expert advisor

Course Objectives

  1. Use your observation skills in a community setting.
  2. Understand the influence of informal networks and learn how to interact with these networks to create opportunities for engagement.
  3. Learn how human geography affects the community and therefore your project.
  4. Recognize how to identify gathering places and why they are critical to project success.
  5. Become acquainted with informal network characters, such as natural communicators, in order to develop effective communication methods.
  6. Be able to identify citizen issues and address them in project design and implementation.
  7. Learn how to develop issue management strategies for aligning company and community interests in order to reduce social risk for your project.

Training Agenda:

The People Factor:”How to Manage Issues before They Manage You”

August 7 – 8, 2014 | Caro, Michigan

Day One: Thursday, August 7, 2014
8:00 a.m. Orientation and Introductions
9:00 a.m. How to Describe a Community
10:00 a.m. Preparation for Fieldwork
11:00 a.m. Community Fieldwork Exercise (includes lunch in a gathering place)
2:00 p.m. Reflections from Field Exercise
4:30 p.m. Lessons Learned and Closing
Day Two: Friday, August 8, 2014
8:00 a.m. Overview of the day
8:45 a.m. Applying Concepts of Social Ecology to Fieldwork Findings
11:30 a.m. The Process of Issue Management
12:00 p.m. Lunch
1:00 p.m. Citizen Issues versus Community Themes
1:30 p.m. Identify management concerns of relevant organizations
2:00 p.m. Alignment of company, government and community interests
2:30 p.m. Break
2:45 p.m. Developing effective issue management strategies at home
4:30 p.m. What’s next and Closure
Contact CSEPP to design training for your oragnization